Answer every important call. Beautifully.
Bring human agents, AI voice support, smart routing, and every customer conversation into one calm workspace — so callers get answers and your business stays in control.
AI + your team
Always available. Never a dead end.
Your AI voice agent answers immediately, handles routine questions, and brings in a person at exactly the right moment — with the caller’s context already attached.
An immediate first answer
Welcome every caller in Arabic or English, even after hours or when your team is busy.
A thoughtful human handoff
Complex calls move to the right person with a concise summary, not another round of questions.
One connected customer story
Calls, messages, notes, transcripts, and outcomes stay together for better follow-up.
Designed around the caller
A better call experience, end to end
Everything your team needs to answer faster, work with context, and improve service without adding operational complexity.
01
The right answer, every time
Choose how every call should be handled: your team first, AI first, both together, or a schedule that changes after hours.
- Smart routing based on availability and business rules
- Organized queues, callbacks, and clear overflow handling
- Arabic and English greetings that sound like your business
02
Everything an agent needs. Nothing they don’t.
The customer, live transcript, conversation history, and call controls share one focused view, so agents can listen instead of searching.
- Customer context appears before the first hello
- Hold, transfer, notes, and follow-up in one place
- A live transcript keeps every detail visible
03
Every word, captured in context
Follow the conversation as it happens with live transcription, then revisit the recording and searchable transcript whenever a detail matters.
- Live Arabic and English transcription during the call
- Optional call recording with clear consent announcements
- Searchable records connected to the customer conversation
04
More calls, without more chaos
Let multiple agents handle multiple conversations at once, with visible capacity, balanced routing, and smooth transfers when demand changes.
- Set safe concurrent-call capacity for each team member
- Route new calls to the right available agent automatically
- Transfer or return calls to the shared queue with context
05
See demand while it is happening
A live board shows active calls, waiting customers, team availability, and capacity at a glance — before a long wait becomes a lost customer.
- Spot queue pressure and longest waits immediately
- See whether a person or AI is handling each call
- Balance team capacity in the moment
06
Turn every call into a better next call
Understand answer rates, response speed, call outcomes, and team performance with clear reports built for decisions, not dashboards for their own sake.
- Measure answer rate, wait time, and handle time
- Find missed calls and conversations that need review
- Keep a searchable history with recordings and transcripts
Ready for your first call in four steps
Set the experience once, then let the call center coordinate every answer.
Connect WhatsApp
Bring your existing business number into one shared voice channel.
Choose the welcome
Create your Arabic and English greetings, hours, and queue messages.
Set who answers
Choose your team, AI voice agent, routing, and handoff rules.
Go available
Your team starts answering with the full customer context in view.
Service customers remember. Operations you can measure.
Make WhatsApp voice dependable for customers, manageable for your team, and visible to the people growing the business.
Miss fewer high-intent customer calls
Offer reliable coverage beyond business hours
Reduce repetitive work for your service team
Resolve complex requests without losing context
Scale call volume with control over quality and cost
Improve staffing with real demand data
Give every caller a better way to reach you
Bring voice support to WhatsApp and make every customer call feel immediate, personal, and professionally handled.